Shipments, returns and payments
1. Preparation Time
The preparation process usually takes 3-5 wodking days for regular swings however for custom orders the time is individually.
2. Shipping
Packages are generally dispatched within 2 days after preparation via Fedex with tracking and drop-off with signature. We alwyas provide you with a link to track your package online.
We always offer free Worldwide Shipping
3. Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
4. Returns
We do not accept returns or exchange if the item is as described.
The reason we do not accept the returns and exchange is that we make all our product individually. That is mean color, rope length etc. everything is agreed with customer before or straight away after order.
Thank you for your understanding.
5. Cancelation
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
6. Payment Option
We accept paypal payment and card paymant. The paymant module is secure by Paypal. Swingsart shop never receive your credit card information.